Welcome back to Lead with Kindness, your go-to podcast for transforming workplaces through compassion and well-being. In this episode, host Helen Rimmer sits down with Nicky McCrudden, a renowned expert in leadership and learning, to delve into the power of compassionate leadership.
Guest Bio: Nicky McCrudden, founder of the McCrudden Partnership and a PhD candidate at the University of Chichester, brings over 17 years of experience in helping organizations reconnect with learning and enhancing their value. Her current research focuses on developing a more humanistic leadership style among frontline managers.
Episode Highlights:
Introduction to Nicky McCrudden:
Nicky's journey into leadership and learning.
The story of how Nicky transitioned from various roles to discovering her passion for training and leadership.
The Importance of Early Learning Experiences:
Reflecting on influential teachers and moments that shaped Nicky's love for learning.
Founding McCrudden Partnership:
Nicky shares her motivations and the rewarding experiences of working with diverse organizations and leaders.
Compassionate Leadership in Action:
A successful case study of reconnecting an NHS organization with learning and the positive impacts on staff motivation and organizational value.
Humanistic Leadership Explained:
Defining humanistic leadership and its importance in modern workplaces.
Key insights from Nicky’s PhD research on compassion in frontline management.
Challenges and Solutions:
Common barriers managers face in adopting compassionate leadership.
Practical tips on overcoming these challenges and fostering a supportive work environment.
Communication and Influence:
Balancing empathy and effective communication in leadership roles.
Strategies for influencing teams while maintaining compassion.
Final Advice for Leaders:
Nicky's top advice for leaders striving to lead with kindness and compassion in today’s challenging work environments.
Key Takeaways:
Compassionate leadership boosts staff retention, loyalty, and productivity.
Building trust through compassionate interactions enhances team dynamics.
Understanding and supporting team members as human beings, not just employees, is crucial for effective leadership.
Balancing support and performance expectations creates a healthier, more productive workplace.
Call to Action:
If you enjoyed this episode, please subscribe to Lead with Kindness, share it with fellow leaders, and leave us a review. Your feedback helps us grow and inspire more people committed to positive change.
Connect with Us:
Host: Helen Rimmer
Guest: Nicky McCrudden
LinkedIn: Nicky McCrudden
Timestamps:
[00:00] - Introduction and Welcome
[00:45] - Nicky McCrudden's Background and Journey
[01:55] - Influential Teachers and Early Learning Experiences
[05:00] - Founding the McCrudden Partnership
[10:45] - Compassionate Leadership in the NHS
[15:30] - Defining Humanistic Leadership
[20:10] - Key Findings from Nicky’s Research
[25:50] - Overcoming Barriers to Compassionate Leadership
[30:40] - Effective Communication and Influence with Empathy
[35:15] - Nicky’s Advice for Leaders
[40:00] - Closing Remarks and Call to Action
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